Shipping policy
Last updated: October 8, 2026
Free shipping on every order
Shipping is free on all orders, with no minimum purchase. We currently ship within the United States only.
Processing time
Orders are processed within 1–3 business days (Monday to Friday, excluding U.S. federal holidays). Orders placed after business hours, on weekends or on holidays are processed on the next business day.
Delivery time
Once your order ships, delivery takes 5–8 business days. Total time from order to delivery is typically 6–11 business days.
- Processing: 1–3 business days
- Transit: 5–8 business days
- Cost: free
- Destinations: United States
Order tracking
When your order ships, you'll receive a shipping confirmation email with a tracking number. You can also track your order from the Track Order page on our website.
Address accuracy
Please make sure your shipping address is complete and correct. If you notice a mistake, contact us as soon as possible at support@nakkia.shop — we can update the address before the order ships. We can't redirect packages once they're in transit.
Lost, delayed or damaged packages
If your tracking hasn't updated for several days, your package shows as delivered but you can't find it, or your order arrives damaged, contact us at support@nakkia.shop or (239) 822-0597. We'll work with the carrier to resolve it and, where a package is confirmed lost or damaged, send a replacement or issue a refund.
Questions
Our support team is available Monday to Friday, 9:00 a.m. – 5:00 p.m. Eastern Time at support@nakkia.shop or (239) 822-0597.