FAQ

Shipping

Where do you ship?

We ship to addresses in the United States.

How much does shipping cost?

Shipping is free on every order — no minimum.

Read our shipping policy
How long will my order take?

Orders are processed in 1–3 business days and delivered in 5–8 business days after they ship. You'll get a tracking number by email as soon as your order leaves us.

Returns & Exchanges

What is your return policy?

You can return unworn items with tags attached within 30 days of delivery, and return shipping is free. Email us to start a return and we'll send a prepaid label.

Read our return policy
Do you offer exchanges?

Yes — exchanges for another size or color are free, subject to availability.

Contact us

Orders & Contact

How do I track my order?

Once your order ships, you'll receive an email with your tracking number.

Track your order
How can I contact you?

Email us or call (239) 822-0597, Monday–Friday, 9am–5pm ET.

support@nakkia.shop